Blind People Demand Correct Iarnrod Eireann Announcements - Text Campaign Today
Today is the day of a text campaign to IE to improve their diabolically poor audio announcments. Blind people at the moment are depending on fellow passengers (who can at times be messers) to tell them when to get off trains.
After this, perhaps a campaign to get buses to put the correct destinations up?
Do you think that people with a vision impairment ? should be able to travel safely on Irish Rail Services with independence and dignity?
Do you think that our tourists should not be confused by audio announcements which are misleading and or incorrect?
If you answered yes to these questions then we are calling on you to send a text at Exactly 09:30 on the morning of Monday 23rd July.
Please send the texts to
Barry Kenny (Manager of Corporate Communications, Iarnród Éireann) 0872381224
Jane Cregan (Corporate Communications Executive, Iarnród Éireann) 0868531098
Please choose one of the below texts to send.
if you are a person without a vision impairment including TDs and senators please send the following suggested text
“Hello my name is [enter your name here], I am supporting the campaign by persons with vision impairment. I am contacting you to highlight the lack of audible announcements on both dart and intercity rail services. I would also like to point out that audible announcements are of a grate value to our tourist industry. I would be most grateful if you could give me an exact date and time when this problem will be resolved. I would like to hear from you as soon as possible.”
if you are a person with a vision impairment please send the following suggested text
"Hello my name is [enter your name here], I am a person with a vision impairment. I am contacting you to highlight the lack of audible announcements on both dart and intercity rail services. I would also like to point out that audible announcements are of a grate value to our tourist industry. I would be most grateful if you could give me an exact date and time when this problem will be resolved. I would like to hear from you as soon as possible.”
http://www.ncbi.ie/news/anger-among-...cements-trainsThere is growing anger among blind and vision impaired people at the ongoing failure to install and use audible announcements on Iarnród Éireann DART, intercity and commuter trains, according to VISPA (Vision Impaired Service Providers Alliance), an alliance of Irish sight loss organisations.
Audible announcements tell passengers what station they are approaching and make it easier for people who are blind or vision impaired to travel independently. A group of blind and vision impaired people have now had enough of the ongoing delays in ensuring the availability of audible announcements and have initiated a campaign to blitz Iarnród Éireann with text messages on Monday 23rd July.
.VISPA conducted a survey into audible announcements in 2011, which detailed a rather disappointing picture of non-compliance and inconsistency in respect of audible announcements made both within trains and on specific stations as recorded from 93 train journeys.
69% of announcements on trains were not deemed to be audible to the researcher(s) and of 38 announcements, 67.8% were found to have been correct, a likely cause for concern with regards to 32.1% of instances where information was incorrect.
The researcher(s) indicated that on 42 occasions (76.2%), there was no announcement made on specific train journeys. In 8 instances the announcement could either not be heard or/and understood. 9% of announcements were made by a driver that was not related to destinations
http://www.rte.ie/news/2012/0723/vis...uncements.html
Reply With Quote
Originally Posted by Holly
and the laughter just took off down the train until many were in pain with it and then we could hear that the poor man could hear us but couldn't work out what the problem was...
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