Moderator
Re: RBS group including Ulster Bank hit with major 'technical' issues
The official line is that it was a software patch that was incorrectly applied to the systems. Sounds like a very weak explanation to me. These tweaks are always tested before being applied.
In any case all big companies have fall back systems when things go wrong.
Something smells extremely fishy here.
Senior Member
Re: RBS group including Ulster Bank hit with major 'technical' issues
Quite.Originally Posted by PaddyJoe
If I mess up my Windows XP and the PC won't start I get an option to boot from the last known good configuration. Surely the vastly more important systems in a bank should have a similar fall-back.
Given how high the stakes are wouldn't it make sense for them to have a duplicate mainframe on which they could test any upgrades before implementing them in the live business environment?
Senior Member
Re: RBS group including Ulster Bank hit with major 'technical' issues
Just heard on DriveTime that the Sunday opening will involve just 20 branches for 3 hours. Big swingin' mickey as they say n the ECB.They are considering opening on Sunday (Don't lump me in with that IBEC&Friends crowd) for delivering the message -
http://www.breakingnews.ie/ireland/ojojgbmhojid/
Senior Member
Re: RBS group including Ulster Bank hit with major 'technical' issues
http://www.irishexaminer.com/ireland...em-198518.html
Ulster Bank IT staff have said that the problem has been traced to a faulty ball on their main abacus.
Moderator
Re: RBS group including Ulster Bank hit with major 'technical' issues
What's the old acronym? Yeah, SNAFU...
http://www.rte.ie/news/2012/0623/uls...nt-issues.htmlThe bank has said it cannot say when the issue will be fully resolved.
The bank had promised that accounts would be fully operational on Monday but it now says that deadline is unlikely to be reached as the backlog is taking longer than anticipated to clear.
In a statement this evening, the bank also said a small number of ATMs and online services have also been interrupted.
Member
Re: RBS group including Ulster Bank hit with major 'technical' issues
My suspicions are that this "technical" issue has less to do with IT systems and more to do with RBS being bust. I would not put it past the likes of a banker to have engineered this outage in order to use customer cash to cover the companies proprietary trading calls for the weekend, similarly to MF Global.
Since there are likely to be no consequences for doing this---no prosecutions and only small fines---the bank would have everything to gain and nothing to lose.
An IT "glitch" is possible, but once on such a grand scale is too convenient in my opinion.
Moderator
Re: RBS group including Ulster Bank hit with major 'technical' issues
Interesting. It was reported a couple of weeks back that the UK banks are sitting on another unaccounted for 40 bilion in losses, including 18 billion for Ulster Bank's parent company
The research found that the Royal Bank of Scotland had £18 billion of undeclared losses - a sum that would wipe out more than a third of its profit cushion and potentially force another taxpayer rescue. HSBC had £10 billion undeclared losses, Barclays £6.7 billion, Standard Chartered £3.6 billion and Lloyds Banking Group £3.6 billion.
Senior Member
Re: RBS group including Ulster Bank hit with major 'technical' issues
On p.ie, I read of someone who wanted to withdraw €4,000 of his cash being told they would only "allow" him to have €500.Ulster Bank backlog clearing delayed further - www.rte.ie
Ulster Bank has said that the backlog of payments caused by technical
problems during the week is taking longer than expected to clear.
The bank has said it cannot say when the issue will be fully resolved.
The bank had promised that accounts would be fully operational on Monday but it now says that deadline is unlikely to be reached as the backlog is taking longer than anticipated to clear.
Hmm... this is starting to seem worrying.
Moderator
Maidir Le: RBS group including Ulster Bank hit with major 'technical' issues
Welcome OMF if that's you from NWL.
I think you are right. We would be naive (or worse) to start taken banks at their word at this stage in the game
Senior Member
Re: Maidir Le: RBS group including Ulster Bank hit with major 'technical' issues
Sorry to be a pedant, but I'm a pedant.
I make typos all the time, but en/ing confusion is one of my bugbears. Sorry!
And yes, I agree with you.
Moderator
Re: Maidir Le: RBS group including Ulster Bank hit with major 'technical' issues
You're not the Grammar Garda, are you?
#neenaw
https://twitter.com/#!/TheGrammarGarda
Last edited by PaddyJoe; 23-06-2012 at 10:19 PM.
Moderator
Maidir Le: RBS group including Ulster Bank hit with major 'technical' issues
not entitled to Saturday night slack no more?
Senior Member
Re: Maidir Le: RBS group including Ulster Bank hit with major 'technical' issues
Ah go on then, seeing as it's you
Senior Member
Re: RBS group including Ulster Bank hit with major 'technical' issues
It was about then that ISME began to suspect that people without money are not great customers.
http://www.breakingnews.ie/ireland/i...ch-556509.html
Moderator
Re: RBS group including Ulster Bank hit with major 'technical' issues
Hmm.
http://www.independent.ie/business/e...medium=twitterTWO of Ulster Bank's eight-person senior executive team decided to depart on the same day last week causing yet more uncertainty at the under-fire British bank.
The internal announcement of the departure of two of Ulster's key management crowns a chaotic week that saw the bank forced to unreservedly apologise to up to 100,000 of its customers who found they couldn't access their accounts because of IT problems.
Veteran banker Charles McManus, chief financial officer of Ulster, and Joe Molloy, head of its Irish global restructuring group, both departed last week for what the bank said in a statement were "personal reasons".
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