Jet Blue picks up another award.
JetBlue notes it also won the top-airline honor in 2005, when there was single category.JetBlue earned the highest overall score in the J.D. Power and Associates 2012 North America Airline Satisfaction Study, which was released today.
The New York-based low-cost carrier earned 776 points on J.D. Power's 1,000-point scale.
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J.D. Power broke down its ratings among two categories, separating the low-cost carriers from the "traditional network" carriers. USA TODAY notes "more than 13,500 passengers who flew on a major North American airline from May 2011 to April 2012 participated in the J.D. Power customer satisfaction survey, which the marketing research firm conducts annually."
JetBlue's score was just enough for JetBlue to finish ahead of Southwest, which scored 770 to place second, both among fellow low-cost carriers among J.D. Power's combined overall ratings. As for JetBlue, its first-place finish was its seventh in a row dating back to 2006.